We want to make your Daybetter shopping experience as simple and convenient as possible. Please review the following information about order processing, shipping, delivery times, and order tracking.
Shipping Times
Orders are typically processed and shipped within 1–3 business days (Monday through Friday) after your order is placed.
Once your order has shipped, you will receive a shipping confirmation email with your tracking number. Please allow up to 2 business days to receive the shipping confirmation email after your order has been processed.
Shipping Methods & Estimated Delivery Time
We currently ship to addresses within the United States.
- Free Shipping: Available within the 48 contiguous United States.
- Estimated Delivery: Most orders arrive within 1–7 business days after shipment.
- Delivery times are estimates and may vary depending on the shipping destination, carrier, weather, holidays, and other factors.
For addresses considered remote or special delivery locations, additional shipping charges may apply based on standard carrier rates.
Please note that the estimated delivery time does not include order processing time.
Order Tracking
Once your order has shipped, we will send you a shipping confirmation email with a tracking number.
You can use the tracking number to check the status of your package through the carrier's website or a third-party tracking service.
If you have not received your order within 6 days of receiving your shipping confirmation email, email our customer support team at service@daybetter.com with your name and order number. We will check the shipping status and assist you with your order.
Track Your Order
You can also check your order status using our order tracking page:
Track Your Order [Here].
Can I Change or Cancel My Order?
Orders cannot be modified after they are placed.
If your order has not yet shipped, you may request a cancellation by emailing our customer support team as soon as possible at service@daybetter.com.
If your order has already shipped, we cannot cancel or change the shipment. You will need to wait for the package to be delivered and then follow our Return & Refund Policy if you need to return the product.
Return shipping costs may be the customer’s responsibility.
Can I Change My Shipping Address?
If you need to update your shipping address, email our customer support team at service@daybetter.com as soon as possible after placing your order.
Once an order has been shipped or is already in transit, we cannot change the shipping address or other shipping information.
What If I Receive the Wrong Product?
If you receive a product that is different from what you ordered, email our customer support team at service@daybetter.com immediately.
Please include:
- Your order number
- A clear photo of the shipping label on the product box
- A clear photo of the product you received
We will review the information and arrange an appropriate solution.
What If My Order Is Missing Items?
If you do not receive all of the products included in your order, email our customer support team at service@daybetter.com.
Please provide:
- Your order number
- A clear photo of the shipping label on the product box
- Clear photos of all products you received
We will review the information and assist you with the missing items.
What If My Order Arrives Damaged?
If your package or product arrives damaged, email our customer support team as soon as possible at service@daybetter.com with your order number and clear photos showing the condition of the package and product.
We will review the situation and work with you to find an appropriate solution.
Do All Items in My Order Arrive at the Same Time?
If you purchase multiple items on the same day, we will do our best to ship and deliver them together.
However, items may arrive separately depending on product availability, warehouse processing, shipping arrangements, or carrier schedules.
Orders placed on different days may be fulfilled and arrive separately.
Returns, Refunds & Exchanges
For information about returns, refunds, exchanges, and our 30-day return policy, please see our Return & Refund Policy.
If you have any questions about your order or shipment, email our customer support team at service@daybetter.com and include your order number whenever possible.